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How can I monitor brand visibility on ChatGPT?

Integration

Bikma monitors brand visibility on ChatGPT every day, measuring mentions, citations and Share of Voice in the model's answers and comparing them with competitors'.

How Bikma monitors it

Bikma runs the prompt set against ChatGPT every day and detects where the brand appears, with mentions, citations and Share of Voice comparable to competitors'. The sources drawn on in the answers are classified by type and Domain Authority, and sentiment measures the tone in which the brand is described.

Why monitor ChatGPT

ChatGPT, OpenAI's assistant launched in November 2022, is the product that took generative AI mainstream and is now among the most visited sites in the world. Many people query it instead of a search engine, and it cites few brands per answer: being there or not moves the customer's consideration directly.

Plan availability

ChatGPT is one of Bikma's four standard models, along with Google AI Overviews, Google AI Mode and Gemini: on Scout and Teams you pick 3 of them, while the top plans (Partner for agencies, Corporate for brands) include every model.

Frequently asked questions

How often does Bikma refresh ChatGPT data?

Monitoring is daily, so the historical series shows how visibility changes over time.

Is ChatGPT included in the base plan?

Yes: it is one of the four standard models, available on every plan; on Scout and Teams you pick 3 of them.

Does Bikma show which sources ChatGPT cites about my brand?

Yes: the External Sources module collects the domains ChatGPT cites and classifies them by type and Domain Authority.